Building Great Referral Alliance
Partnerships
Too many small businesses don't have an integrated
marketing strategy and plan. Instead, the marketing tends
to be very reactive to whatever is happening to the business
currently.
You want to build the business through word-of-mouth, but
you don't have any system for generating referrals or
word-of-mouth business. For most it gets even worse than
this because you're passively waiting for clients to introduce
you to prospective new clients.
It's a long slow process to build your business through
referrals this way. Even if you have a systematic approach
your success will likely only produce a trickle or small stream
of new business.
Create Referral Alliance Partnerships
If you really want to create a flood of referrals, then
consider establishing referral alliance partnerships.
Identifying the right referral alliance partnership could be
worth 100 times more than getting a referral to one additional
client.
Many professions can build strong referral networks by
partnering with other products and services providers. For
example, an accountant can productively send and receive
referrals from financial planners, business attorneys, payroll
services, insurance providers, and mortgage brokers to name a
few.
Become referral alliance partnership focused and watch
your business soar to the next level. A referral alliance
partner is any business contact that could potentially lead you
to hundreds of new clients and visa-versa.
Think in terms of logical services that are up and down
the line from your own service. Are there products or
services that it's reasonable to think that anyone who is
buying them is also likely to be looking for your type of
service?
You should also think in terms of individuals or business
contacts that are well connected. These are the people who
understand the value of continuously expanding their circles of
contacts and circles of influence.
Think about individuals or business contacts that you
believe you could really help. When you look to help
someone first, they'll be more likely to allow you to educate
them on how they can help you in return.
I'm not suggesting that existing clients can't make for
great referral sources because they certainly can. They
should know what your business is capable of as much as anyone.
Because they appreciate your work, clients should be one of
your best sources for word-of-mouth.
The most successful businesses create referral mechanisms
to pursue both avenues for lead generation. But,
complimentary businesses that serve the same market can be more
highly motivated and could introduce you to many more qualified
prospects.
Forming Referral Alliance Partnerships
There are a lot of ways to form referral alliance
partnerships with both clients and referral sources. Just
calling someone to tell them that their friends or clients
could really benefit from your services is probably not the
best method. I'm ok with telling folks that your preferred
method of meeting new clients is through referrals, but it
takes more than just that.
You need to invest time and energy in teaching each other
about your respective businesses. Offer to invest in
getting to know them and how you can help their business
first.
Find out what makes for great prospects for their
business and learn more about how they serve their clients.
Investigate to learn more about what truly makes their business
unique and special from competitive alternatives in the
marketplace. Don't settle for them telling you they're
professional and courteous. You have to dig a little deeper to
discover how their uniqueness makes a real difference for their
clients.
Here is the best question you can ask a potential
referral alliance partner. "How would I know when I run
into a good prospect for your business?" You should also ask
them, "How would I know when I run into a good referral
alliance partner for you?"
Encourage your referral alliance partners to consistently
share client success stories or case studies. Success
stories and testimonials bring the business to life and help
reinforce the message about the value being offered and what
makes the business a great choice.
Ask your referral alliance partners how they would most
like to receive referrals. Also, find out what the process
looks like once a referral lead is shared.
Now here is a BIG secret in forming your own referral
alliance partnerships. Are you ready for this?
Even by offering to get to know their business first and
what makes for great referrals, you can train them to be a
great referral partner for your business. You do that by
asking them to share and then show them what you're talking
about by putting examples for your own business in front of
them.
By doing this you are building the relationship, but
you are also immediately adding value to them in how to
articulate their business.
So if you're ready to take your business to the next
level, start targeting potential referral alliance partnerships
today. When you create multiple referral sources, you'll
generate all the business you can handle.
About the Author: Kevin Dervin is focused on helping small
businesses that are ready to grow, but struggle with how to
consistently attract more clients. Visit http://www.proven-small-business-marketing-solutions.com
for more great marketing information you can put to use in
growing your business today.
Follow his Small Business Marketing Tips and Ideas
weblog at http://www.proven-small-business-marketing-solutions.com/blog.html
| Find Kevin's Kansas City based KPD Marketing practice at
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